Privacy Policy

Privacy Policy

At Swiss Star Furniture (“we”, “us”, “our”), accessible via https://swissstarfurniture.ae, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our site or make a purchase.

1. Information We Collect

1.1 Personal Information

Name, email address, phone number, postal/shipping address (when you place an order or use contact forms)

Payment information (only as necessary for order processing — collected via secure payment gateway)

Account information (if you create an account)

1.2 Non-Personal / Technical Information

Browser type, IP address, device type, operating system, pages visited, duration on site, and other usage data (for analytics, site maintenance).

Cookies or similar tracking technologies (if you accept/allow them) to help with user experience, remembering preferences, or site functionality.

2. How We Use Your Information

We may use the information for:

  • Processing and fulfilling your orders (billing, shipping, delivery)
  • Communicating with you (order confirmations, updates, promotions, customer support)
  • Improving our website and services — analysing usage patterns, improving user experience, marketing research
  • Personalising your shopping experience (recommended products, saved preferences)

3. Information Disclosure

We do not sell or trade your personal data. We may share data only in the following circumstances:

With trusted third-party service providers (payment gateways, shipping/courier services, analytics tools) — solely to facilitate order processing or improve service delivery.

When required by law or legal request (e.g. compliance with local regulations, responding to lawful requests).

4. Cookies & Similar Technologies

We may use cookies or similar technologies to enhance site functionality, improve user experience, and collect analytics data. You may manage or disable cookies via your browser settings. Note: disabling cookies may affect some site features.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include:

  • Access — request a copy of your data we hold
  • Correction — ask us to update or correct your data
  • Deletion / Withdrawal — withdraw consent and request deletion of personal data, where applicable
  • Portability — obtain a copy of your data in a structured, machine-readable format

To exercise any of these rights, contact us at: swissstar30@gmail.com

6. Security

We implement reasonable security measures to protect your personal information. However, as with any online service, no method of data transmission over the Internet or storage can be guaranteed 100% secure.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will inform users about significant changes by updating the “Effective Date” above. Continued use of our website after such changes constitutes your acceptance of the revised policy.

8. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at swissstar30@gmail.com